Scout
— Lead QualifierWatches every inbound channel, scores and enriches leads, books the good ones straight into your calendar.
- Capture enquiry
- Enrich & score
- Qualify via chat
- Book meeting
the fleet — agents in service
Software with initiative.
These aren’t chatbots waiting for input. They’re digital workers with goals, tools and guardrails — already running inside our clients’ businesses. Meet four of them.
anatomy of an agent
Watch the work move.
deployed units
The fleet, on the record.
Relay
— Support TriageResolves the repetitive 70% of tickets and routes the rest to the right human with full context attached.
- Read ticket
- Resolve or escalate
- Draft reply
- Log to CRM
Ledger
— Back-office AnalystExtracts data from invoices and forms, reconciles records, and compiles your Monday-morning numbers.
- Ingest documents
- Extract & validate
- Reconcile
- Report
Echo
— Follow-up EngineNever lets a warm enquiry go cold — polite, on-brand persistence across WhatsApp and email.
- Detect silence
- Compose follow-up
- Send & track
- Hand off on reply
Want a live demonstration? Scout — the orb in the corner — is one of ours. Ask it something.
faq
AI agents, answered.
What exactly is an AI agent?
An AI agent is software that can reason about a goal, choose tools, and execute multi-step work autonomously — like qualifying inbound leads, drafting responses, or compiling research — with human oversight where it matters.
Will an AI agent work with our existing tools?
Yes. We integrate agents with your CRM, helpdesk, email, WhatsApp and internal databases through APIs, so the agent operates inside the systems you already use.
How do we keep an AI agent safe and on-brand?
Every SoftiIntel agent ships with guardrails: scoped permissions, approval checkpoints for sensitive actions, evaluation suites and full audit logs.
How long does it take to deploy an AI agent?
A focused single-workflow agent typically ships in 3–6 weeks, including integration, testing and a supervised pilot phase.